Returns

We accept refunds under the following circumstances:

  • The product is still sealed and in original packaging

  • The product has not been used or worn

  • The product has a genuine fault or defect upon arrival

  • The product is lost in the postal service and proof is provided (e.g. no confirmation of signed delivery etc.)

  • Terms & conditions of returns:

  • The product must be returned within 30 days of purchase – we cannot accept returns later than this.

  • Products must be returned in original condition & packaging

Unfortunately we cannot refund:

  • Postage costs

  • Contact latex gloves with protective palm plastic removed

  • Gloves with Glove ID

  • Products returned after 30 days since purchase

  • Gloves with wear or deterioration that is deemed fair use – latex is a natural material that can experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more

  • Gloves with wear or deterioration caused by not preparing and caring for them in line with the glove care instructions.

Returns Address

Please return, with a covering letter outlining your request for exchange or refund, to:

Manus Tutum Goalkeeping
21 Norrie Place
Stoke
Nelson
7011
New Zealand